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FAQs

Decision in Principle (DIP)

Q: What is a Decision in Principle? A: It’s a soft credit check and affordability review that gives you an estimate of how much you might be able to borrow — subject to a full application. Q: Is there a difference between a Decision in Principle, Mortgage in Principle, or Agreement in Principle? A: No, these terms all mean the same thing. Lenders and brokers may use different names, but the process is identical. Q: When should I get a Decision in Principle? A: Ideally, before viewing properties. It strengthens your position when making offers and helps avoid disappointment later in the process. Q: Can I apply to one lender for a DIP and another for my full mortgage? A: Absolutely. A DIP doesn’t tie you to a specific lender. When you find a property, we’ll review the market again to ensure you're getting the best deal. Q: How long does a DIP last? A: It depends on the lender, but most are valid for 1 to 3 months.

Types of Mortgages

Q: What is a Capital Repayment Mortgage? A: You repay both the interest and the loan each month. At the end of the term, the full mortgage is cleared. Q: What is an Interest-Only Mortgage? A: You pay just the interest each month. The loan itself isn’t reduced, so you’ll still owe the full amount at the end of the term. Q: What is a Fixed Rate Mortgage? A: Your interest rate remains the same for a set period (commonly 2, 3, or 5 years). Q: What is a Variable Rate Mortgage? A: The interest rate can go up or down, depending on market changes and the lender’s terms.

Documentation

Q: How many months' payslips do I need? A: You will need 3 months. Some lenders may accept 1 month or a signed employment contract for a new role. Q: What if I’m self-employed? A: You will need 2 years of tax calculations and overviews, plus 3 months of business bank statements. Limited company directors may also need full company accounts. Q: Do I need to provide bank statements? A: You will need 3 months bank statements. Some lenders may also require more. Q: Do I need to provide ID and proof of address? A: Often, yes. However, some lenders run electronic checks. We still recommend having these documents ready, just in case. Q: Can I send photos of documents or do they need to be PDFs? A: PDFs are preferred for clarity. Photos can be blurry and harder to process, which may slow down your application.

Mortgage Lenders

Q: Do you work with all mortgage lenders? A: We work with a wide panel, but some lenders (like Lloyds and First Direct) are direct-only and not available to brokers. Q: Should I apply with my current bank? A: Not necessarily. Your bank won’t favour you if you don’t meet their criteria. We search across lenders to find the best fit. Q: Do you only recommend high street lenders? A: No. We work with high street banks, building societies, and specialist lenders. Q: Will I be recommended the best mortgage deal? A: Yes — based on your individual circumstances. Not every lender will accept every applicant, so we focus on what's best for your profile. Q: What if I don’t want to use a lender with bad reviews? A: We understand concerns. If you’ve had a bad experience or don’t feel comfortable, we can look at alternatives. Most lenders have mixed reviews, so we focus on reliability and suitability.

Remortgaging

Q: When can I review my mortgage deal? A: Around 6 months before your current deal ends, as that’s how long most mortgage offers last. Q: What if I lock in a deal and rates go down? A: No problem — we can continue monitoring for better deals. You’ll have the option to switch or stick with your locked-in rate. Q: Is the documentation different for a remortgage? A: No, it’s generally the same as for a purchase. Q: If I stay with my lender, why use a broker? A: We monitor deals, handle the process, and remove the stress. You could miss better rates without ongoing support. Q: Do I need a solicitor for a remortgage? A: Only if you switch lenders. The legal process is simpler than buying and often paid for by the new lender.

Buy-to-Let Mortgages

Q: What is a Buy to Let mortgage? A: It’s a mortgage on a property you intend to rent out instead of living in yourself. Q: Do I need a larger deposit? A: Typically 25%, though some lenders accept 20%. Q: Can I live in the Buy to Let or let family live there? A: No, that would breach the mortgage terms. Q: Should I use a limited company or personal name? A: It depends on your tax situation. One property may not justify a company, but portfolios often benefit. Speak to a tax adviser. Q: Can first-time buyers get Buy to Let mortgages? A: It's possible, but options are limited. Most lenders want you to have owned a home for at least 6 months.

Adverse Credit

Q: Can I get a mortgage with bad credit? A: Yes, depending on the type and age of the credit issues. We work with specialist lenders. Q: Will I need a larger deposit? A: Often, yes. But some lenders offer 95% mortgages if your credit issues are historic. Q: Can I still use a high street lender? A: Possibly. Minor issues may be accepted with a good deposit and strong application. Q: What types of credit issues can you help with? A: Missed payments, defaults, CCJs, DMPs, IVAs, bankruptcy, repossessions, and more. Q: What if I can’t get a mortgage now? A: We’ll create a plan and support you until you’re ready. Just because it’s a "no" now doesn’t mean "never."

Debt Consolidation

Q: What is debt consolidation? A: Using the equity in your home to pay off unsecured or secured debts like loans and credit cards by increasing your mortgage. Q: Should I consolidate debt? A: Not always. It depends on your circumstances. We assess whether it’s appropriate or if other options may be better. Q: What’s the risk? A: You’re converting unsecured debt into secured debt, which means your home is at risk if you fall behind on payments. Q: What if I’m already struggling financially? A: Speak to us. We can help explore all available options before considering debt consolidation.

Solicitors & Conveyancing

Q: What is a conveyancer? A: A legal professional who specialises in the property transaction process. Q: How do I find one? A: You can find your own, take a referral from your estate agent, or ask us for a trusted recommendation. Q: Anything important to know? A: Not all solicitors are accepted by all lenders. Wait until your lender is confirmed before instructing one. Q: How long does conveyancing take? A: It varies. A simple case might take a month, but it can stretch to 6 months or more in complex scenarios. Q: Is it best to choose the cheapest solicitor? A: Not always. Cheaper options may lack strong communication or quick turnaround times, which can delay your purchase.

Protection Cover

Q: Do I need life insurance with a mortgage? A: It’s not mandatory, but highly recommended to protect your home and family if the worst happens. Q: What types of cover are available? A: Life Insurance, Critical Illness Cover, Income Protection, Family Income Benefit and we can also advise on Accident, Sickness and Unemployment insurance. We’ll help you choose what’s right for you. Q: Can I get cover if I have a medical condition? A: Possibly. Premiums may be higher, but options are often still available. Q: When should I review my cover? A: Every few years or after a major life change (e.g. having a child, moving home). Q: My employer gives me life cover. Do I need more? A: Employer policies end if you leave the job. Having your own cover ensures continuous protection for your family.

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Dent and Cook is an Appointed Representative of Stonebridge Mortgage Solutions Ltd, which is authorised and regulated by the Financial Conduct  Authority. 

There may be a fee for arranging your mortgage. The precise amount will be disclosed on your initial appointment as it is dependant on your circumstances. Our typical fee is £495. 

Your home may be repossessed if you do not keep up repayments on your mortgage. You may have to pay and Early Repayment Charge to your existing lender if you remortgage. Not all Buy to Let mortgages are regulated by the Financial Conduct Authority. Think carefully before securing other debts against your home. As with all insurance policies, conditions and exclusions will apply. 

As with all insurance policies, conditions and exclusions will apply.

Should you have cause to complain and are not satisfied with our response to your complaint you may be able to refer it to the Financial Ombudsman Service, which can be contacted as follows.

The Financial Ombudsman Service Exchange Tower, London, E14 9SR

Tel: 0800 023 4567 or Email: complaint.info@financial-ombudsman.org.uk

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